Our Guarantee

"If there’s any delay, it’s you we pay!"®

Here’s the story behind Benjamin Franklin’s punctual promise.

We promise we will NEVER keep you waiting.

And if we do, you are paid $5 per minute for your time...for every minute we’re late.* Benjamin Franklin Plumbing is America’s first plumbing service company to promise customers perfect punctuality. How can we afford to do this? Our Plumbers aren’t typical plumbers. We hire and train talented people who understand the value of your time and treat you and your home with respect. We also back their punctuality with technology.

* There’s a $300 maximum for late service appointments.

Schedule an appointment »

Your "Customer Bill of Rights"

Here's what you can expect when you choose Benjamin Franklin Plumbing:

• We'll be there when we say we'll be there
• We provide professional, appropriate solutions to your plumbing problems
• We will solve your plumbing problem to your satisfaction
• We're concerned with your safety. That's why we employ only qualified, drug-free personnel
• We always quote a straight-forward price up front, before we do any work
• We treat you and your home with respect

You have the right to expect...
Punctuality, professionalism and quality work.

Your complete satisfaction with both our service and plumbers is 100% guaranteed
If our Benjamin Franklin Plumbing plumbers smokes or swears in your home or on your property, you don't pay a penny.
If our Benjamin Franklin Plumbing plumber doesn't wear shoe covers when he's inside your home OR leaves your home without cleaning up, you don't pay a penny.
If our Benjamin Franklin Plumbing plumber isn't drug-free, you don't pay a penny.

Schedule an appointment.